Turn lapsed scripts into repeat revenue.
Automated reorders, click-and-collect and ecommerce turn missed visits into repeat baskets — revenue the counter was quietly losing.
Warm. Precise. Australian.
Pharmacy, in flow.
Rxflow is the patient engagement and digital sales layer for private pharmacies — keep patients engaged from script to refill, turn the counter into a storefront, and plug straight into the dispense system already on the bench.
From the moment a patient needs a script to the moment their next refill lands on the doorstep.
Live · 9:16 am
Liam B.
CBD oil 100 mg/mL
✓Reminder sentDone
✓Reordered in 1 tapDone
✓Packed & readyDone
✓CollectedDone
Scripts on time this month↑ 408
Connects to the dispense system already on the bench
Fred DispenseZ Dispense
The 60-day squeeze
60-day dispensing took five or six figures out of your business.
It didn't just cut your fees — it halved how often your patients come in. Every one of those visits was a script, an average basket, and a reason to stay loyal to you. Meanwhile staff still chase refills by hand, and patients quietly drift to the discounter online.
Here's how Rxflow helps you win it back.
- Fewer visits. Each missed visit is a lost basket and a lost touchpoint.
- Manual follow-up. Staff hours disappear chasing refills the system should handle.
- Patient leakage. Between visits, patients refill elsewhere — and don't come back.
- No online channel. Front-of-shop and OTC revenue walks out the door to online-only players.
Visits per patient, per year
Before 60-day dispensing · 12 visits a year
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A visit, a basket, a touchpoint Lost to 60-day dispensing Won back with reminders, reorders and your online shop
Engagement & digital sales
Two layers, one platform — built for private pharmacies.
Pharmacies are businesses, and patients are people who forget, run out, and fall through the gaps. Rxflow engages the patient and grows digital sales at the same time — engagement is the means, adherence and revenue are the point.
Layer 01
Patient engagement
- A nudge before the script ever lapses
- Reorder in a single tap, from anywhere
- Stay in touch from script to doorstep
- Patients never run out, never fall through the gap
Layer 02
Digital sales
- Turn the counter into a 24/7 storefront
- Sell OTC and front-of-shop online
- Reorders on autopilot keep revenue flowing
- No new workflow — it rides your existing systems
See it in action
Follow one script through Rxflow.
From the prescription on file to the patient walking out the door — and back again next month.
- 01 · Prescribed
The script is on file
Every prescription with its repeats, supply limits and expiry, in one list. Active scripts appear in the patient's script wallet.
- 02 · Reminder
Rxflow nudges Liam before it lapses
Repeat opening soon, repeat available, last repeat. Email and SMS go out on their own, in your pharmacy's branding.
- 03 · Reorder
Liam reorders in a tap
Straight from the reminder or his script wallet. He pays online or at collection, and no one picks up a phone.
RxHarbour PharmacynowYour repeat is ready
Hi Liam, your CBD oil 100 mg/mL repeat is ready to order. Tap to reorder.
Script wallet
CBD oil 100 mg/mL
Dr Priya Shah · 1 repeat left
Reorder - 04 · Your counter
It lands with your team
Matched to Liam and his script, and linked to Fred Dispense or Z Dispense. No re-keying at the bench.
- 05 · In touch
Need to tell Liam something?
Message him by email or SMS with his prescription details filled in, previewed before it goes, logged on his record.
- 06 · Done
Collected, on time, and coming back
The script never lapsed and nobody chased it. His next repeat reminder is already lined up.
✓CBD oil 100 mg/mL collected
Next reminder: 3 days before his repeat opens.
Why owners switch on Rxflow
Three ways it pays for itself.
Reminders and patient comms that run themselves.
Refills, reminders and follow-up move off the bench. The counter gets its hours back — no extra staff, no phone tag.
A modern patient journey keeps them loyal to you.
App, reminders and delivery keep the patient yours — not the discounter down the road or the online-only player.
What Rxflow does
Engage every patient. Grow every sale.
Keep patients engaged with reminders, messages and one-tap reorders. Then turn the counter into a storefront with built-in pharmacy ecommerce.
Repeat reminders that run themselves
Every morning Rxflow checks each script's repeats and interval, then emails or texts the patient: a repeat is opening soon, a repeat is available, or this was the last one. No list to work through by hand.
Message any patient in seconds
Write an SMS, an email or both from the patient's record, drop in their prescription details, and see exactly what they'll receive before you send. Every message is logged.
Online orders, paid your way
Patients order from home and pay online or at collection. Orders land in one queue, matched to the patient and their script, ready to dispense.
Connects to your dispense system
Link Rxflow to Fred Dispense or Z Dispense from the admin dashboard. Patients, products and prescriptions link to their dispensing records — no rip-and-replace.
A script wallet for every patient
Patients see their active scripts and the repeats left on each, then reorder in a tap. They stay with your pharmacy because it's the easiest place to refill.
Built for the whole team
Pharmacist and admin roles, every location in one dashboard, branded patient comms and a full audit log of who did what. Patient data stays in Australia.
How it works
Live in days, not migrations.
Start where the pain is sharpest: private pharmacies losing patients to lapsed scripts and leaving sales on the counter. Connect, engage, then open the storefront.
01
Connect the bench
Rxflow connects to the dispense system you already run. No rip-and-replace, no migration weekend.
02
Automate the busywork
Reminders, refills and reorders that staff do by hand today move to Rxflow. The counter gets its time back.
03
Open the storefront
Switch on pharmacy ecommerce. Patients reorder and shop from home, fulfilment flows back through your existing process.
04
Watch adherence climb
Scripts stay current, patients stay well, the pharmacy stays busy. You measure success in refills, not logins.
0
Rip-and-replace — it connects to your dispense system
24/7
Engagement and digital storefront, always on
2
Layers in one platform: engagement and digital sales
100%
Built for private Australian pharmacies
“We stopped measuring success in logins. Rxflow measures it in scripts that never lapsed and patients who never ran out — and that's the number that actually grows the pharmacy.”
Running a clinic?
The full platform, from booking to repeat purchase.
Rxflow started life as Cannabiz Elite, the platform Australian cannabis clinics use to book, consult, prescribe and fulfil in one place. Clinics get all of it — telehealth, prescribing, a patient portal and a pharmacy portal that sees every order instantly.
Book a clinic demoQuestions owners ask
The honest answers up front.
Rxflow connects to Fred Dispense and Z Dispense today, set up from the admin dashboard in minutes. We integrate, we don't replace — your dispense system stays exactly where it is. Running something else? Ask us in your demo what's next on the list.
Yes. Rxflow mode is the pharmacy edition. Clinics get the full platform: online booking, telehealth consults, prescribing, a patient portal and dispensary fulfilment, all in one login.
Data is hosted in Australia (AWS Sydney) with access controls and an ISO 27001 trajectory. We operate to the Australian Privacy Principles, with a clear data-handling note and patient-comms consent built in — ahead of the 2026 Privacy Act reform.
Minimal. There's no rip-and-replace and no migration weekend. We connect to your existing systems and most pharmacies are live in days, not months. Onboarding is designed to keep the counter running the whole time.
Founding partners start on a free or nominal pilot for 60–90 days. No lock-in while you prove the value — and a founding-pharmacy price lock as the reward for converting to paid.
Get started
Engage your patients. Open your digital storefront.
Founding-pharmacy pricing for early partners — a free pilot while you prove the value. No rip-and-replace: Rxflow connects to the dispense system you already run.