No prescription integration
The video call ends. Now what? Scripts go out by email. The pharmacy chases. The patient waits.
Telehealth platform
Telehealth built for cannabis clinics.
Not a generic video call tool. Rxflow is a complete telehealth platform with built-in booking, prescribing, patient portal, and dispensary fulfilment — purpose-built for Australian medicinal cannabis providers.
100%
Telehealth — no in-person required
<5min
Consult to script to product
90%
Patient retention with portal
0
Third-party tools needed
The problem
Zoom + Calendly + email isn't a telehealth platform.
Generic video tools create fragmented patient experiences and operational inefficiency.
Patient data scattered
Consult notes in one system, scripts in another, payment in a third. Nothing connected.
Compliance is manual
No audit log of who accessed what. Patient records leave the platform constantly.
Poor patient experience
Patients juggling three links, multiple logins, and email threads just to get their medication.
No product fulfilment
Telehealth platforms don't handle dispensary orders. That's a completely separate workflow.
The platform
Complete telehealth. End-to-end workflow.
Everything a cannabis clinic needs for telehealth delivery — in one platform.
Video & audio consults
HD video and audio calls built into the platform, with a waiting room. No Zoom links, no third-party software.
Integrated booking
Patients book through your branded portal. Automated confirmations and reminders.
In-consult prescribing
Create prescriptions during the consult. The script goes straight to the pharmacy and the patient portal.
Clinical notes
Document consults, access patient history, and maintain comprehensive clinical records.
Patient portal
Patients access scripts, order products, and view consult history — all in one place.
Dispensary link
Prescriptions flow directly to the dispensary. Real-time fulfilment tracking. No email chains.
Built for AHPRA standards
Meets Australian telehealth record-keeping expectations. Audit logs, encryption, secure access controls.
Automated follow-ups
Script expiry reminders, appointment scheduling, retention workflows — all automated.
How it works
From booking to medication delivery — seamlessly connected.
How an integrated telehealth platform works.
01
Patient books a telehealth consult
The patient visits your clinic's branded booking page, picks a time, and receives an automated confirmation. On the day, they click one link to join.
02
Consult, prescribe, dispense
The practitioner runs the video consult, reviews history, and creates the prescription — all in-platform. The script goes to the pharmacy and the patient receives a purchase link.
03
Patients keep coming back
Patients see every telehealth consult in their portal, confirmed and paid. Before a script runs out, an automated reminder prompts the follow-up booking and a one-click reorder.
The outcome
What changes with integrated telehealth.
Before and after switching to a purpose-built telehealth platform.
Before
- Zoom calls with no clinical integration
- Prescriptions sent via email manually
- Patients juggling multiple platforms
- No audit trail for telehealth consults
- Pharmacy chasing scripts in inboxes
- No automated patient retention
- Poor patient experience drives churn
After Rxflow
- Consults integrated with clinical records
- Scripts created and sent automatically
- Patients use a single branded portal
- Full compliance and audit logging
- Real-time prescription to pharmacy
- Automated reminders and reordering
- Seamless experience retains patients
Telehealth platform Australia — built for cannabis clinics
Rxflow is a telehealth platform designed specifically for Australian medicinal cannabis clinics. Unlike generic video conferencing tools like Zoom or Microsoft Teams, it integrates telehealth consultations with booking, prescribing, patient records, and dispensary fulfilment. This isn't just a video call — it's a complete end-to-end telehealth workflow purpose-built for cannabis prescribing. From the moment a patient books through to repeat medication ordering, everything happens within one compliant, connected platform.
Most cannabis clinics rely on fragmented telehealth setups: Calendly for booking, Zoom for video calls, email for prescriptions, and manual coordination with pharmacies. This creates a poor patient experience — multiple logins, email threads, delayed communication — and operational inefficiency for clinic staff. When consults, prescriptions, patient records, and dispensary orders live in the same system, patients get faster access to medication and clinics run more efficiently.
Compliance is critical for telehealth delivery in Australia. AHPRA expects telehealth consultations to meet the same clinical and record-keeping standards as in-person visits. The Australian Privacy Act requires secure handling of patient data. Generic video call tools don't provide audit trails, encrypted record storage, or Australian data residency. With Rxflow, every consult is logged, patient data is encrypted and stored in Australia, and access is controlled through multi-factor authentication.
The business value of integrated telehealth is clear. When patients can book, consult, receive prescriptions, and order products without leaving your platform, conversion improves and satisfaction rises. When scripts flow directly from consult to pharmacy in real time, patients receive medication within hours, not days. When automated reminders trigger before script expiry, patients reorder seamlessly and retention climbs by 30–40%.
Your pharmacy partner
Pharmacies run Rxflow too. In Rxflow mode they get repeat reminders, patient messaging, online orders and a link to Fred or Z Dispense. See Rxflow for pharmacies →
Ready to upgrade your telehealth platform?
Book a call. We'll show you how Rxflow delivers seamless telehealth for cannabis clinics.