Rxflow

Clinic management system

Run your entire clinic from one system.

Rxflow replaces the six disconnected tools eating your team's time and your clinic's margin. One login. One dashboard. Every patient, prescription, and product — connected.

The prescriber calendar with every doctor's availability across the week
6
Tools replaced by one system
20+
Admin hours saved per week
<5min
Booking to prescription time
90%
Patient retention improvement

The problem

Most clinic management systems weren't built for cannabis.

Generic healthcare software creates operational chaos in cannabis clinics.

01

Built for GPs, not cannabis

Mainstream clinic software doesn't handle scheduled medicines, dispensary integration, or script interval logic.

02

No end-to-end workflow

Your booking tool doesn't talk to your telehealth tool, which doesn't talk to your pharmacy. Everything is manual.

03

Reporting is impossible

Revenue per patient, fulfilment turnaround, churn risk — none of it visible without spreadsheet work.

04

Compliance gaps everywhere

Admin staff accessing patient data without MFA. No audit logs. Scripts stored in Gmail.

05

Retention is an afterthought

No automated follow-ups when scripts expire. Patients quietly churn to a competitor clinic.

The platform

One clinic management system. Every workflow.

Stop juggling disconnected tools. Manage your entire clinic from one dashboard.

Appointment scheduling

Patient self-booking, automated reminders, practitioner availability — no Calendly subscription needed.

Integrated telehealth

Video and audio consults built into the platform. No Zoom links. No third-party tools.

Clinical records

Patient history, consult notes, prescriptions — all in one place, never lost.

Prescription workflows

Create scripts, track intervals, send to pharmacy — TGA-compliant and auditable.

Patient portal

Self-service access to scripts, order history, and product reordering.

Ecommerce engine

Product catalogue, script validation, checkout, and dispensary fulfilment coordination.

Analytics dashboard

Patient LTV, revenue trends, fulfilment times, churn risk — all visible in real time.

Compliance & security

Audit logs, 2FA, encryption, Australian data residency — TGA and AHPRA ready.

How it works

Everything connected. Everything automated.

How a clinic management system should work.

01

Patient books an appointment

Your clinic's branded booking page. The patient picks a time and gets an automated confirmation and reminders. No third-party scheduling tool required.

A new patient starting the clinic's short online pre-screening
02

Consult and prescribe

The practitioner runs the telehealth consult, reviews history, and creates the prescription — all in the same system. The script flows to the pharmacy and the patient portal automatically.

A patient record with personal, contact and registration details in one place
03

Patients come back, on their own

Every consult, confirmed and paid, sits in the patient's portal. When a script nears expiry, an automated reminder brings them back to book their follow-up and reorder in one click.

A patient's portal showing their telehealth appointment history, each confirmed and paid

The outcome

What changes with integrated clinic management.

Before and after switching to Rxflow.

Before
  • 6+ tools with separate logins and billing
  • Data scattered across platforms
  • Manual data entry and copy-paste workflows
  • No visibility on clinic performance
  • Patients lost between handoffs
  • Compliance managed in spreadsheets
  • Staff wasting hours on admin
After Rxflow
  • Single platform, single source of truth
  • All patient data connected and accessible
  • Automated workflows end to end
  • Real-time dashboard with key metrics
  • Seamless patient journey from booking to reorder
  • Compliance built into every workflow
  • 20+ hours saved weekly on admin tasks

A clinic management system built for cannabis clinics

Rxflow is a clinic management system purpose-built for Australian cannabis and telehealth clinics. Unlike generic practice management software designed for GPs or specialists, it understands the operational needs of medicinal cannabis providers. From scheduling and telehealth through to prescription management and dispensary coordination, every feature is tailored to cannabis clinic workflows. This isn't a generic system retrofitted for cannabis — it's cannabis clinic management from the ground up.

Most clinics start with disconnected tools: Calendly for booking, Zoom for telehealth, email for prescriptions, Shopify for ecommerce, and spreadsheets for everything else. This fragmented approach creates operational chaos. Patient data is scattered, workflows require manual handoffs, reporting is impossible without hours of spreadsheet work, and compliance gaps emerge at every integration point. A true clinic management system connects these workflows seamlessly.

The business impact of integrated clinic management is significant. When your booking system, telehealth platform, clinical records, prescription workflows, patient portal, and dispensary engine all operate within a single system, efficiency compounds. Admin teams save 20+ hours weekly by eliminating duplicate data entry and manual coordination. Patient retention improves by 30–40% because automated reminders and one-click reordering prevent script-expiry churn. Revenue per patient increases because the friction between prescription and purchase is gone.

Compliance is where generic clinic management systems fail cannabis providers entirely. Australian medicinal cannabis clinics must meet TGA requirements for scheduled medicines, AHPRA standards for telehealth, and Australian Privacy Act obligations for patient data storage. Generic platforms don't enforce multi-factor authentication, lack comprehensive audit trails, and often store data offshore. Rxflow keeps data in Australia, encrypts patient records, enforces 2FA, and maintains detailed audit logs for every patient interaction.

Your pharmacy partner

Pharmacies run Rxflow too. In Rxflow mode they get repeat reminders, patient messaging, online orders and a link to Fred or Z Dispense. See Rxflow for pharmacies →

Ready to replace your fragmented tech stack?

Book a call. We'll show you how Rxflow consolidates your entire clinic into one system.